11653 Chapters
Medium 9781609948290

8 How to Change Your Mind

Rob Jolles Berrett-Koehler Publishers ePub

Those who manipulate struggle with implementation, seeing the mastering of these skills as something they will revisit when it serves them.

Those who influence dedicate themselves to implementation, seeing the mastering of these skills as a way to help others in need of change.

Now that we have our process for changing minds clearly defined and on the table, it would appear that our job is done. We’ve touched all the bases. You have seen why people often avoid change and need assistance when it comes to modifying various habits. You have looked at the inside of the minds of those who struggle with change, and studied why they struggle, and even when they tend to struggle. You have examined a process to create trust, the blueprint for change, and a process to create urgency. You have learned how to begin the conversation, how to finish the conversation, and how to handle conflict within the conversation. But our work is still not done.

In my thirty-plus years of working with audiences, it has always puzzled me why so many people eagerly buy into concepts and processes, but in the end fail to implement them. Well, I think I know the answer, and I’d like to solve this mystery right now. In the words of Walt Kelly, “We have met the enemy and he is us.”

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Medium 9780874256000

A Quick Recruiting Review

Bruce Tulgan HRD Press PDF

List of Major Recruiting Websites

List of Major Recruiting Websites

Accounting & Finance Jobs.... www.accountingjobs.com

Adguide’s College Recruiter

Employment Site..................... www.collegerecruiter.com

Alumni-Network ...................... www.alumni-network.com

American Home Labor

Force....................................... www.netfit.com/employment/

American Jobs ........................ www.americanjobs.com

American Preferred Jobs........ www.preferredjobs.com

America’s Job Bank................ www.jobsearch.org

ArtHire..................................... www.arthire.com

Asian American

Economic Development

Enterprises, Inc....................... www.aaede.org

Atlanta Job Resource

Center ..................................... www.ajrc.com

Best Jobs USA........................ www.bestjobsusa.com

B.F. Services........................... www.bfservs.com

BrassRing.com ....................... www.brassring.com

Canada Centre ....................... www.canadacentre.com

Canada-Wide.......................... www.canada-wide.com

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Medium 9780874254471

Chapter 6. Termination: Procedure and Documentation

Terry L. Fitzwater HRD Press PDF

6. Termination

6

Termination:

Procedure and Documentation

TERMINATION REQUIRES the utmost attention to safe procedure and detailed documentation. Wrongfuldischarge lawsuits and charges of discrimination are common responses to termination, and they are costly in terms of litigation expense and negative impact on an organization. The ultimate goal of any company is, of course, to avoid termination by effectively facilitating performance improvement.

However, it is unrealistic to assume that improvement will always occur—not all employees will be dedicated to excellence. And even the best disciplinary practices cannot prevent offenses that require immediate termination. The most an organization can do is establish a consistent procedure for termination, such as the one in this book, and make sure it is meticulously followed and documented whenever termination is necessary.

In this chapter, we will initially focus on performance-related termination and its procedure and documentation; then we will turn our attention to immediate termination. A list of termination pitfalls and pratfalls is also included.

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Medium 9781576753019

12 Soldiers and Prostitutes

Perkins, John Berrett-Koehler Publishers ePub
Medium 9781902375014

7.11 Knowing quality costs reduces quality costs

Low Sui Pheng Chartridge Books Oxford ePub

CHAPTER 7

A system for quantifying construction quality costs

7.1 Introduction

There are three components that make up quality costs: Prevention, Appraisal and Failure costs. The ISO 9000 standard introduces a quality management system that has been widely claimed would reduce the costs of business. One of the ways it does this is through a reduction in quality costs. The ISO 9000 quality management system establishes work procedures that reduce defects. Proper design and implementation of these work procedures lead to reduced wastage as more work would be done right the first time. Ultimately, the costs of operation would decrease. However, no study has been done based on the above premise. Although it has been widely claimed that ISO 9000 would reduce the costs of doing business, no studies have been undertaken within the context of ISO 9000 certified construction firms. Due to this vacuum, this chapter proposes a cost system to capture site quality costs. The aims of this chapter are to:

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