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Medium 9781902375014

1.3 Interpreting ISO 9001

Low Sui Pheng Chartridge Books Oxford ePub


Development and implementation of ISO 9000

1.1 Introduction

Formal quality management systems are increasingly recognised worldwide as an essential attribute of any business. The objectives of quality management are to create and sustain management systems that are sound professionally, commercially, operationally and contractually.

In the 1970s, a large number of national standards were developed for quality systems used in the manufacturing, military and nuclear industries. In the late 1980s and early 1990s, formal quality management techniques were applied in many other business sectors including the service industry and professional organisations. The first quality management standards were not drafted for professional services but these still form the basis for all third party assessments in the service industry. The services provided by building professionals such as architects, engineers and quantity surveyors, unlike a product, often cannot be easily set down tangibly. These services and judgements are highly personalised and intangible. Issues change from time to time and very often there is no single way or an absolute answer to a set of problems, which cannot simply be reduced to pre-planned checklists and routines.

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Medium 9781457109737

Chapter 11 Taxation in Indian Country

General, Conference of Western Attorneys University Press of Colorado ePub

P.465, n.7.      Add the following to the end of the footnote before the period:

; see generally Alex Tallchief Skibine, Tribal Sovereign Interests Beyond the Reservation Borders, 12 Lewis & Clark L. Rev. 1003, 1006, 1042 (2008) (reasons that “because the concept of territorial sovereignty, both in the United States and abroad, has been significantly eroded or modified, there are no valid reasons why tribal sovereign interests should be strictly limited to the reservation setting[;]” identifies tribal taxation of income earned by members residing off reservation as a possible application of this concept, with “the tribal income tax . . . treated the same as state income taxes relative to the federal income tax and . . . deducted from the amount of tax owed to the federal government”)

P.470, n.45.      Add the following to the end of the footnote before the period:

; see generally Scott A. Taylor, The Unending Onslaught of Tribal Sovereignty: State Taxation of Non-Member Indians, 91 Marq. L. Rev. 917, 976 (2008) (analyzing decisional authority relevant to the principle that nonmember Indians and non-Indians are similarly situated for civil regulatory purposes and that the rule “ignores [nonmember Indians’] important place in the history of Indian Country and . . . their current roles as mothers and fathers, husbands and wives, members of extended families, federal employees, tribal employees, teachers, lawyers, doctors, accountants, and entrepreneurs[;]” instead, nonmember Indians “were and are a critical part of the social, cultural, and political fabric of those communities that we call reservation Indians”)

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Medium 9781902375014

7.7 Installing a quality cost system

Low Sui Pheng Chartridge Books Oxford ePub


A system for quantifying construction quality costs

7.1 Introduction

There are three components that make up quality costs: Prevention, Appraisal and Failure costs. The ISO 9000 standard introduces a quality management system that has been widely claimed would reduce the costs of business. One of the ways it does this is through a reduction in quality costs. The ISO 9000 quality management system establishes work procedures that reduce defects. Proper design and implementation of these work procedures lead to reduced wastage as more work would be done right the first time. Ultimately, the costs of operation would decrease. However, no study has been done based on the above premise. Although it has been widely claimed that ISO 9000 would reduce the costs of doing business, no studies have been undertaken within the context of ISO 9000 certified construction firms. Due to this vacuum, this chapter proposes a cost system to capture site quality costs. The aims of this chapter are to:

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Medium 9781574414325

A Short History of Texas Prisons

Jorge Antonio Renaud The University of North Texas Press ePub

A Short History of Texas Prisons

In order to understand the Texas prison system and how it deals with inmates and their families, you need to know a little of Texas prison history and the psychology that drives prison officials.

First, prisons don’t make money for the state, and this irritates bureaucrats to no end—that, with more than 100,000 able-bodied, convicted criminals at their disposal, the Texas Department of Criminal Justice (TDCJ) cannot be labor intensive enough to at least break even, or make a dollar, as it used to. At one time, under the convict lease system—in which corporations or wealthy individuals would lease convicts from the state for private use—enough money was made so that Texas didn’t need to appropriate funds from prisons. Convicts used to be leased to railroads, plantations, and mining corporations. However, the lessors—Ward Dewey Corporation of Galveston, which leased the entire penitentiary from 1871 to 1877; E. H. Cunningham and L. A. Ellis, who leased Huntsville prison from January 1878 to March 1893; and many others—spread the wealth around. They paid Texas officials for the right to have their hired prisoners pile up the profits.

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Medium 9781902375014

3.4 The non-technical approach

Low Sui Pheng Chartridge Books Oxford ePub


Managing change under ISO 9000

3.1 Introduction

An effective quality management system is one which adopts customer-oriented strategies and has an organisational form which can respond efficiently to customer preference. It should also encourage innovations - new technologies, new markets, new customer applications of existing products, new products, new organisational forms, new requirements for entrepreneurial activities - and be flexible enough to meet social and economic changes in the environment. The improvement of existing quality management systems through flexibility and innovation will increase product and service quality. This will in turn enhance and advance the organisation’s business objective.

The “segmentalist” and “integrative” concepts are examined in this chapter using detailed case studies of two construction firms. These should be removed from or implemented into the organisation where necessary. Organisations must adopt the “integrative” approach which looks ahead to the challenges of the future rather than the “segmentalist” approach which is contented with past accomplishments. A corporate renaissance must be created within the organisation to take on these challenges and implement change and innovation. It is therefore necessary to develop the humanistic factors and a “participatory management” environment. However, in so doing, the technical aspects are also of importance and should not be totally ignored. These are collectively the key elements to maintaining a quality management system effectively.

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Medium 9781626562691

8 Telling Stories

Schenwar, Maya Berrett-Koehler Publishers ePub

“We need to trust people to be the experts on their own lives.”

—Domestic violence survivor interviewed by the StoryTelling & Organizing Project

Although Angelica’s entrance into the world undoubtedly ranks as my family’s most significant event of 2013, followed by Kayla’s reincarceration, the loss of a dearly loved inanimate object nears the top of my Big Deal list. On a sleepy late summer evening shortly before my sister gives birth, I’m ambling across the parking lot of a Seattle restaurant late in the evening with two old friends. We’re relishing the warm breeze and chatting about the possibility of ice cream.

But one of my companions stops short, two feet from my car.

“Oh my God,” she says, low. “The window.” The back window has been shattered through the middle, as if by a bowling ball. Glistening shards are still dropping lightly onto the back seat.

My heart thuds, pushes me forward. I plunge my hand through the hole. “Where is my laptop?” I say, patting the shard-covered seat, then pounding it. The sharp bits stick to my palm, which emerges wet and red-slitted. The laptop—along with the uncom fortable shoulder bag in which it was kept, which also contained my only pair of glasses, an assortment of tampons, and a notepad filled with embarrassingly moonlike self-portraits sketched during a PowerPoint presentation at a recent conference—is nowhere. The back seat is empty.

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Medium 9781574411522

Appendix D Commissary Spending Limits

Jorge Antonio Renaud University of North Texas Press PDF
Medium 9781902375014

8.6 TQM for construction projects

Low Sui Pheng Chartridge Books Oxford ePub


Total Quality Management

8.1 Introduction

While quality management systems will help to promote good quality construction, it should be realised that the building industry is, however, frequently characterised by diverse professionals as well as a heavy dependence on foreign labour in some countries. This diversity and reliance can lead to cultural, social as well as professional stratification. Hence, to achieve quality construction, there is a need for all parties involved in the building process to cultivate a teamwork mindset. Unfortunately, such a mindset appears to be still lacking in today’s construction industry. It follows from such a situation that a more rational management approach for the construction process needs to be identified. The existing system of project implementation frequently leads to conflicts among the parties involved in the building process, hence rendering the system devoid of effective communication and teamwork. As construction projects become more varied and complex in nature, a fresh management paradigm seems imperative. In this context, a shift from the profession based scenario to a project-oriented team based scenario may be envisaged. The various disciplines should function within such a team culture, guided by policies, procedures and systems whilst focusing on the objectives and benefits identified for the project from the outset.

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Medium 9780870819506

7. Designated Groundwater

P. Andrew Jones University Press of Colorado ePub

The third category of water in Colorado is Designated Groundwater. Prior to 1957, groundwater pumping and use in Colorado were largely unregulated. No law established how a person could appropriate groundwater, and no principles were in place governing administration of wells, once drilled. In fact, it was unclear whether groundwater was even subject to appropriation using prior appropriation principles or whether such rights were more appropriately apportioned (allocated) using riparian-based concepts. Colorado courts had found, in a general way, that all groundwater was presumed to be tributary to a natural stream unless satisfactory proof was provided to the contrary. In spite of this general conclusion, but no legal cases had explored the significance of this tributary status or recognized any need or responsibility to administer wells for the benefit of Tributary Water rights.1 Other western states enacted groundwater management statutes as early as 1866, but as of the early 1950s, Colorado lagged far behind.2

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Medium 9781574414325

Appendix I – Resource List

Jorge Antonio Renaud The University of North Texas Press ePub


Resource List

Following is a list of some organizations that offer services and assistance to prisoners and their families. Many of them offer other resource lists, generally in an area related to what services they extend. By asking them for resource lists, you can build a network of organizations suited to your particular needs.

Texas Inmate Families Association


P.O. Box 181253

Austin, TX 78718-1253

(512) 695-3031


Advocacy group that provides support and resources for families of Texas prisoners. This organization works directly with prisoners’ family members, not prisoners. Has chapters throughout Texas and lobbies for change in the legislature, and often meets with top prison officials.

Info, Inc.

Inmate Families Organization, Inc.

P.O. Box 788

Manchaca, TX 78652


Advocacy group similar to TIFA, although newer.

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Medium 9781574411676

10 For the State

Gary M. Lavergne University of North Texas Press PDF

chapter ten

For the State

“It was not accidental; it’s not self defense.

What else can he say but ‘I was crazy.’”

—Norman Kinne

Assistant District Attorney



he genius of the American Constitution is that it was written to protect unpopular people and ideas. Freedom of the press protects unpopular print; freedom of speech protects unpopular speech. Popular ideas seldom need protection. So it is with individuals. Due process, search and seizure limitations, access to legal representation, the right to remain silent, and other rights are designed to assure that even the most reprehensible of American society, even those deemed unfit to live among us, have an opportunity to, at least nominally, defend themselves against the state.

Like democracy, civil liberty, for only the few and the popular, is an oxymoron.

Defending Abdelkrim Belachheb was a defense of Constitutional rights all Americans enjoy. Forcing the state to answer an insanity plea, and thus prove guilt, assures caution and thoughtfulness by the state whenever it brings a defendant, even those clearly guilty of committing a heinous act, to trial.

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Medium 9781902375014

2.12 Conclusion

Low Sui Pheng Chartridge Books Oxford ePub


Behavioural influence of ISO 9000

2.1 Introduction

The ISO 9000 standard is a quality management system which involves every employee within an organisation, both directly and indirectly. As a management system, it requires discipline within an organisation to ensure that procedures are followed closely by all employees. Unless everyone contributes with the right attitude, the system will not function properly. While documentation is the key to implementation, top management’s commitment, the generous provision of resources and a positive attitude towards ISO 9000 are important attributes which underpin quality management systems. Quality management systems do not function effectively without the support of senior management.

In reality, however, things are not always smooth going. It is human nature to resist change, even for the better. Apart from employees’ reluctance to follow a set of rigid procedures, they may also perceive it as pointless to document procedures for activities which they have been doing every day for many years. The failure of management in securing co-operation and co-ordination adds to difficulties in implementing quality systems. Furthermore, organisation politics is another reality which should not be ignored for managing quality systems effectively. While the technical requirements of ISO 9000 are important, studies have suggested that other non-technical, irrational and socio-political factors may have an equally adverse influence on quality management systems (Seymour and Low, 1990; Low, 1989, 1993).

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Medium 9780253006295

5 White Innocence and the Courts: Jurisprudential Devices That Obscure Privilege

john a. powell Indiana University Press ePub


White Innocence and the Courts


Those whom we would banish from society or from the human community itself often speak in too faint a voice to be heard above society’s demand for punishment. It is the particular role of courts to hear those voices, for the Constitution declares that the majoritarian chorus may not alone dictate the conditions of social life.

Justice William J. Brennan, McCleskey v. Kemp

Oppressive language does more than represent violence; it is violence; does more than represent the limits of knowledge; it limits knowledge. Whether it is obscuring state language or the faux-language of mindless media; whether it is the proud but calcified language of the academy or the commodity driven language of science; whether it is the malign language of law-without-ethics, or language designed for the estrangement of minorities, hiding its racist plunder in its literary cheek – it must be rejected, altered, and exposed.

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Medium 9780253020925

8 Criminal Codes, Crime, and the Transformation of Punishment in the Late Ottoman Empire

Schull, Kent F. Indiana University Press ePub

Kent F. Schull

BY THE END of World War I, the Ottoman Empire had significantly transformed its criminal justice system to include modern centralized penal codes, policing organizations, criminal courts, modern law schools, and a centralized prison system wherein the vast majority of convicted criminals received incarceration as punishment. These transformations did not happen overnight, but often came about in fits and starts as imperial and local officials attempted to deal with the challenges and crises experienced during this period. This “modern” criminal justice system was not borrowed wholesale from Western Europe. Instead, it possessed deep roots and antecedents in Ottoman “classical” criminal justice practices and Islamic law. Themes such as prisoner rehabilitation, prison labor, the Circle of Justice, and legitimizing imperial practice through Islamic law still functioned and took precedence in the late Ottoman legal system.1 The assumptions and world view associated with Ottoman modernity governed this transformation. Ottoman officials implemented these reforms in order to centralize power over criminal justice through the rationalization and standardization of legal procedure, criminal codes, court practices and jurisdictions, policing, and criminal punishment.2 These transformations, however, should not be viewed as simple impositions of state authority detached from societal norms or mores.3 Instead, they should be seen as an imperfect outcome of negotiated, collaborative, and contentious exchanges between and among central and local state actors and societal forces, with the central state holding a distinct power advantage.

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Appendix C – Law Library Holdings List

Jorge Antonio Renaud The University of North Texas Press ePub


Law Library Holdings

Following is a partial listing of the books and manuals that all TDCJ law libraries must offer to remain in compliance with court-ordered stipulations concerning access to courts. Many transfer units and smaller units have mini-law libraries, and they offer less, but most attempt to make up the difference via loan programs with other TDCJ law libraries.

1. Federal Reporter 2d.

2. Federal Reporter 3d w/advance sheets

3. Federal Supplement w/advance sheets

4. Supreme Court Reporter w/interim bound volumes and advance sheets

5. United States Supreme Court Digest

6. South Western Reporter 2d, Texas w/advance sheets

7. Texas Subsequent History Table

8. United States Codes Annotated—Title 18: 19 volumes w/pocket parts; Title 28: 13 volumes w/pocket parts; Title 42: 5 volumes w/pocket parts

9. Vernon’s Texas Statutes and Codes Annotated: 108 volumes w/pocket parts

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