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8 The leading turbulent times checklist

Kelly, Kevin Berrett-Koehler Publishers ePub

‘What often happens when you have a time of crisis and things get really tense and don’t go quite the way you would like them to is that you all work better than ever before.’

John Brock, Coca-Cola Enterprises

As we come to the end of our navigation story we want to remind you of the three key ingredients needed for any leader in these turbulent times: passion, people skills (especially communication) and maintaining a long-term big vision.

Turbulence will continue but that does not mean that opportunities come to an end. ‘Don’t change your dreams, that’s what I would say’, advises PwC’s Sam DiPiazza. ‘Don’t rashly decide, well, with all this uncertainty, I’m not going to pursue my long-held ambitions in finance, I’m going to go be a window washer. It might take a couple of years but this will pass, so keep investing in yourself and fight your way through it. If you invest in yourself, keep your dream, you will find a bridge from here to there.’

Ask yourself, how can we benefit from this? How can we come out the other side stronger? ‘I’m a very positive guy to begin with’, says Victor Fung. ‘I get myself fired up, and our people fired up by thinking about the opportunity side of the crisis. The initial reaction of course is fire fighting, everywhere you’re putting out fires, but very soon you say, hey, look, out of all this there’s a real opportunity, and start focusing on some of the opportunities. How we can strengthen ourselves. How we can strengthen our entire staff building skills? How do we improve our market position in the industry as we face this downturn? By focusing on the opportunity, I think we manage to energise ourselves.’

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Acknowledgements

Kelly, Kevin Berrett-Koehler Publishers ePub

We would like to thank all those leaders who found time to talk to us about their own approach during these turbulent times. In particular, thanks are due to the following:

Talal Al Zain, CEO, Bahrain Mumtalakat Holding Company
Richard Baker, Chairman, Virgin Active
John Brock, Chairman and CEO, Coca-Cola Enterprises Inc.
Sam DiPiazza, Senior Partner, former Global Chief Executive Officer, PricewaterhouseCoopers
Edward Dolman, CEO, Christie’s International
Carlos Fernandez, Chairman and CEO, Grupo Modelo
Henry Fernandez, Chairman and CEO, MSCI Barra
Tim Flynn, Chairman, KPMG International
Mark P. Frissora, CEO, Hertz Corporation
Victor Fung, Group Chairman, Li & Fung Group
Carlos Ghosn, President and CEO, Nissan; President and CEO, Renault
Tom Glocer, CEO, Thomson Reuters Corporation
Rick Goings, Chairman and CEO, Tupperware Brands Corporation
Kris Gopalakrishnan, CEO, Infosys Technologies Ltd
George Halvorson, Chairman and CEO, Kaiser Permanente
Wang Jianzhou, Chairman and CEO, China Mobile Limited
Kazuyasu Kato, CEO, Kirin Holdings
K.V. Kamath, Chairman, ICICI Bank
Bijan Khosrowshahi, former CEO, Fuji Fire & Marine
Seung-Yu Kim, CEO, Hana Financial Group
Yorihiko Kojima, President and CEO, Mitsubishi Corporation
Bruno Lafont, Chairman and CEO, Lafarge
Richard Langan, Managing Partner and CEO, Nixon Peabody
Anand Mahindra, Vice Chairman and Managing Director, Mahindra & Mahindra Ltd.
Chip McClure, Chairman, CEO, and President, ArvinMeritor
Alexey Mordashov, CEO, Severstal
James Owens, Chairman and CEO, Caterpillar
Takeshi Niinami, President and CEO, Lawson Inc.
Monika Ribar, President and CEO, Panalpina
Stuart Rose, CEO and Chairman, Marks & Spencer
Peter Sharpe, President and CEO, Cadillac Fairview Corporation
Jim Skinner, Vice-Chairman and CEO, McDonald’s
Nick Stephan, founding Managing Director and CEO, Phoenix Partners Group
H. Patrick Swygert, former president of Howard University
Linda Wolf, former Chairman and CEO, Leo Burnett

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