7651 Chapters
Medium 9781626569812

Never Too Late

Miller, Mark Berrett-Koehler Publishers ePub

Rose contacted David’s assistant and asked for a fifteen-minute meeting. Remembering her first encounter, she told the assistant no chairs were required.

David greeted Rose and apologized for his behavior in their previous meeting. “Thanks for giving me a second chance. Please have a seat.” This was not the welcome Rose had expected, but she was relieved.

“Well, thank you for agreeing to another meeting. As I thought about our last meeting, obviously, I was not on my best behavior, either. Let’s start over.”

“Sounds like a fine idea,” David said.

Rose spent the next few minutes giving David a quick overview of what the team had been doing and what she believed were some of the ideas that might serve their company in the future.

“We just might be able to pull this off,” David said.

Rose tried to hide her amazement. “Thanks for the endorsement?” she said quizzically.

“Well, I must admit, I’ve had my doubts about the whole thing ever since Blake told us about the work, even before he hired Charles. I had huge reservations. I guess that is what I was trying to communicate in our first visit.”

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Medium 9781576757680

Chapter Two: Your Glow Resources

Gratton, Lynda Berrett-Koehler Publishers ePub


You want to make Glowing a daily experience in your working life rather than something that happens occasionally. You do this by working on the three principles defined in Chapter One and developing your skills and competencies in the nine actions described there.

Stop for a moment and think—does this seem like tall an order? Too many actions for you to take right now? Possibly it does. But before you feel truly overwhelmed, remember that in building your skills and creating more value in your working life, you have three potential resources available to you. Think carefully about each of these resources and how they could be of service to you.


In the stories that follow, you will meet people who have been able to use these three resources for support, encouragement, and skill development. You will also meet people who are in teams or communities that have significantly narrowed their opportunities and limited their choices. These resources can provide a wonderful support to Glowing—but they can also act as a serious barrier.

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Medium 9781576754726

6 Cultivate

Witter, Lisa Berrett-Koehler Publishers ePub

When marketing consultant Wendy Dembo was stopped in front of her local Whole Food supermarket by a volunteer seeking donations for Save the Children, she took the opportunity to ask the volunteer a series of questions about what the organization did, where her money would go, and specifically how much of it would go directly to children in need.

Wendy wasn’t purposefully trying to give the solicitor a hard time. She was just doing what came naturally to her—and to many women—when confronted with the opportunity to either purchase something or donate to a good cause.

“I am not a compulsive shopper, so I think twice about making purchases. And that goes for donating to charities as well. I want to know the facts, how much money goes to administration and how much goes towards helping people, animals, or the environment. And I am sure that there are other women who want to make sure that their money is really going to a good cause and not to fancy lunches.” Wendy said.

Remember our frustrated political fundraising friend who had thrown up her hands at trying to solicit donations from women? The same challenge applies: women take longer to cultivate than men because they’re more likely to demand more information before they’re willing to say “yes.”

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Medium 9781576753149

11 Factor Analysis Methods

Swanson, Richard A. Berrett-Koehler Publishers PDF

Factor analysis has just celebrated its centennial birthday in 2004. Its seminal idea was established by Spearman (1904) in discovering whether there is a common factor underlying a variety of branches of intellectual activity. Factor analysis nowadays is preferred as the common term representing several related statistical procedures that explain a set of observed variables in terms of a small number of hypothetical variables, called factors. It is a powerful statistical technique widely used for organizational research.

Two factor analysis techniques are commonly used: exploratory factor analysis (EFA) and confirmatory factor analysis (CFA). EFA is normally used to discover a set of a small number of latent constructs (i.e., factors) for a given larger number of observed variables, whereas CFA is more appropriate for confirming a predetermined factor structure based on theory or prior research. Factor analysis is a particularly useful research tool in developing and/or validating measurement instruments and in assessing theories on which instruments are established. Researchers can also use this tool in data analysis to discover new constructs in organizational study and thus to facilitate theory development.

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Medium 9781576751794


Levine, Stewart Berrett-Koehler Publishers ePub

Think of everyone essential to the success of the enterprise as part of it.

Tend toward inclusiveness.

—The Resolutionary

Suppliers are a critical part of all organizations. Your success depends on their delivering what you want for a fair price, on time, and in good condition. Even more than that, it depends on their anticipating what your needs will be and fulfilling them. Wouldn’t it be great if that was how all supplier relationships were structured? Suppliers as partners, allies, collaborators—part of the team and treated as such. The best example of a supplier as a partner was one I facilitated for a large grocery chain and the company who supplied them with dairy products.

1. Intent and vision: It is our intention to create a partnership that is seamless. The vision we have is that all forty-seven of our stores will be supplied with milk and other dairy products in a seamless manner, with little attention needed day to day. The vision is that Metcalf Dairies will monitor dairy products daily, 79replenish products when needed, and keep freshness levels high while limiting spoilage to between 2 and 4 percent of the gross amount of products delivered.

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