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Medium 9781576753798

8. Integrated Clarity: Energizing How We Talk and What We Talk about in Organizations

Holman, Peggy Berrett-Koehler Publishers PDF

8 marie miyashiro and marshall rosenberg

Integrated Clarity

Energizing How We Talk and What We

Talk About in Organizations

Change is situational. . . . Transition is the psychological process people go through to come to terms with the new situation. Change is external, transition is internal.

—William Bridges

Integrated Clarity

Meeting the Needs of Both the People and the Organization

Lovers do it. Families do it. Now organizations and communities are doing it, too, with surprising results. Talking about needs, that is.

Dr. Michael Shafer can testify to that. “We definitely gave voice to our organization needs, creating a palpable cohesion among our team. What we learned about our direction, strengths and challenges served to create our blueprint for the future.”

Shafer is founder and executive director of Applied Behavioral Health Policy (ABHP), a team of 27 researchers, evaluators, and trainers at the University of Arizona.1 An entrepreneurial group, ABHP has raised more than $21 million in grants and contracts since its founding in

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Medium 9781782205913

Chapter Eight - Relating to Infant and Parent in the Context of Family Violence

Thomson-Salo, Frances Karnac Books ePub

Here the needs of infants who have witnessed family violence are explored in therapeutic encounters with them and their families: experience of the effects of violence exposure depend on factors such as the infant's age, proximity of the violence, and relationship with the perpetrator. The vignettes are of infants who have experienced violence towards their mother by her partner as that reflects the presenting population (while recognising that some infants experience violence from their mother to her partner). What I describe refers more to infants exposed to family violence rather than suffering extreme violence themselves, although some have witnessed such extreme levels of violence that they may be challenged in managing their own emotional responses to their parents’ violence. A therapist would tune into the terrified world of a very young infant who is surviving in the best way he or she knows how, by freezing. The infant being present when his mother's issues around family violence are appropriately explored seems to help both mother and infant move forward rather than becoming marooned.

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Medium 9780861967155

Chapter 4 Amateur vs. Professional

Edited by David E James and Adam Hyman John Libbey Publishing ePub

Maya Deren*

The major obstacle for amateur film-makers is their own sense of inferiority vis-à-vis professional productions. The very classification “amateur” has an apologetic ring. But that very word – from the Latin“amateur” – “lover” means one who does something for the love of the thing rather than for economic reasons or necessity. And this is the meaning from which the amateur film-maker should take his clue. Instead of envying the script and dialogue writers, the trained actors, the elaborate staffs and sets, the enormous production budgets of the professional film, the amateur should make use of the one great advantage which all professionals envy him, namely, freedom – both artistic and physical.

Artistic freedom means that the amateur film-maker is never forced to sacrifice visual drama and beauty to a stream of words, words, words, words, to the relentless activity and explanations of a plot, or to the display of a star or a sponsor’s product; nor is the amateur production expected to return profit on a huge investment by holding the attention of a massive and motley audience for ninety minutes. Like the amateur still-photographer, the amateur film-maker can devote himself to capturing the poetry and beauty of places and events and, since he is using a motion-picture camera, he can explore the vast world of the beauty of movement. (One of the films winning Honorable Mention in the 1958 Creative Film Awards was Round And Square, a poetic, rhythmic treatment of the dancing lights of cars as they streamed down highways, under bridges, etc.) Instead of trying to invent a plot that moves, use the movement of wind, or water, children, people, elevators, balls, etc. as a poem might celebrate these. And use your freedom to experiment with visual ideas; your mistakes will not get you fired. Physical freedom includes time freedom – a freedom from budget imposed deadlines. But above all, the amateur film-maker, with his small, light-weight equipment, has an inconspicuousness (for candid shooting) and a physical mobility which is well the envy of most professionals, burdened as they are by their many-ton monsters, cables, and crews. Don’t forget that no tripod has yet been built which is as miraculously versatile in movement as the complex system of supports, joints, muscles and nerves which is the human body, which, with a bit of practice, makes possible the enormous variety of camera angles and visual action. You have all this, and a brain too, in one neat, compact, mobile package.

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Medium 9781576753408

1 Managing Ahead

Mintzberg, Henry Berrett-Koehler Publishers ePub

We know more about the motives, habits, and most intimate arcana of the primitive people of New Guinea or elsewhere, than we do of the denizens of the executive suites in Unilever House.

Roy Lewis and Rosemary Stewart (1958:17)

A half century has passed since the words above were written, and they still hold true. Yet it is easy enough to find out what managers do. Observe an orchestra conductor, not in performance but during rehearsal, to break through the myth of the manager on a podium. Sit in as the managing director of a high-technology company joins the discussion of a new project. Take a walk with the manager of a refugee camp as he scans attentively for signs of impending violence.

Finding out what managers do is not the problem; interpreting it is. How do we make sense of the vast array of activities that constitute managing?

A half century ago Peter Drucker (1954) put management on the map. Leadership has since pushed it off the map. We are now inundated with stories about the grand successes and even grander failures of the great leaders. But we have yet to come to grips with the simple realities of being a regular manager.

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Medium 9781780491165

Chapter Two: Engaging with the Baby as a Person: Early Intervention with Parents and Infants

Karnac Books ePub

Frances Thomson-Salo

This chapter outlines The Royal Children's Hospital, Melbourne (RCH) approach to therapeutic interventions with parents and their baby. After describing some capacities that an infant brings to therapy, the underlying theoretical framework is outlined. Containing powerful, often distressing feelings, which become known in the countertransference through projective identification is often extremely therapeutic in the short-term, as is engaging with the infant in the parents’ presence, with psychological holding, communicating with them as a person in their own right and pleasurable playfulness in the infant-therapist interaction. With infants in vulnerable families, increasing the parents’ capacity to think reflectively about their infant's mind is significantly therapeutic. Worldwide an increasing number of interventions with infants and parents, individual and group, short and long-term, psychodynamic and behavioural, are reported to be effective and the task ahead is to become clearer about the mechanisms for change. Here I shall focus on short–term infant–parent psychotherapy. Sometimes because of time pressures this may be no more than a relational encounter informed by psychoanalytic thinking (such as containment of feelings and thoughts at a time when unconscious meanings, conflictual or early implicit ones, distort a parent's’ relationship with their baby), and while there are cultural differences in views about infants, ideas about the importance of sensitive parenting and attachment seem universally applicable.

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Medium 9781855750944

5. Systemic therapy cases

Bertrando, Paolo; Boscolo, Luigi Karnac Books ePub


Here we present, practically in its entirety, the first of nineteen therapy sessions that this client attended at our Centre. Giuliana was a tall, slender, and pretty 26-year-old woman. She worked as a translator in the public relations department of a company. She had been sent to the Centre by a doctor who had diagnosed her as having chronic anorexia-bulimia. She came to the first session wearing a close-fitting dress that accentuated her curves, and during the session she moved with a vaguely seductive demeanour. After the formal introductions, she began to describe her symptoms.

GIULIANA: I’ve suffered from bulimia for many years. The first time I had it—it was a particularly nasty form of anorexia-bulimia—was when I was sixteen. It ran its course in about a year. Then I had the problem again when I was eighteen or nineteen. That time it lasted for a number of months. It always began with a diet, a very strict, low-calorie diet, of course. Afterwards, when I had lost a fair amount of weight, I began to have hunger attacks, actual bulimic attacks, and I vomited. And also this time the bulimia went away by itself. Finally, when I was twenty-three, it arose again, and I’ve had it from that time on. It began with anorexia. I went very quickly from my usual 52 to 54 kilos to 44 or 45 …

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Medium 9781574415278


Gary Lantz University of North Texas Press PDF


Most of the time May in these mini-mountains is a month of rainfall, of storms and high winds, hail and tornadoes, water sometimes descending in torrents. During May the refuge averages around five inches, a little more than two inches over the average for April and about an inch more than the average for June. By July the monthly rainfall average has dropped to some two inches while the average temperature has climbed to 95 degrees, and the pulse of the growing season slows accordingly.

Therefore May, with its ample moisture and balmy average temperature range of a high of 81 degrees, is prime for producing herbage for herbivores to eat. May is a grass-growing month, a good thing for a refuge established to nurture bison.

Some contend that averages don’t mean much in a climate where the average annual rainfall of nearly 33 inches once swelled to 57 inches in 1908. . . then dipped to 15 inches two years later. The weather rule of thumb here is simple: forget all the rules. This is a region that once recorded a high temperature of 116 degrees, and once watched the thermometer drop to a low of minus 21 in what must have been a truly rugged winter.

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Medium 9781786394583

A Social Entrepreneurship Project on Animal Welfare: ‘Pretty Paws’ Board Game

Denenberg, S. CABI PDF

A Social Entrepreneurship Project on Animal Welfare: ‘Pretty Paws’

Board Game

Ebru Yalcin*

Department of Internal Medicine, Faculty of Veterinary Medicine,

Uludag University, Bursa, Turkey

Conflict of interest: The author declares no conflict of interest.

Keywords: behaviour, animal welfare, social entrepreneurship, board game


Lack of knowledge about pets’ health, behaviour and welfare can compromise the pet’s well-being. Children appear to be especially susceptible to this. There is a need to educate children about pets, including health, behaviour, nutrition, immunisation, welfare and management. One way to educate children is to introduce the knowledge through games. The aim of this project was to evaluate the effect of a board game on educating children about pets.

Materials and Methods

Fifty children between the ages of 7 and 12 years, in local primary schools, were given a board game. Two or more children can play the game. The teachers evaluated the effect on the children and their knowledge. The game included topics such as the veterinarian, veterinary clinic, shelter, pets’ behaviour and socialisation. The game consisted of a board with curved instructions on it with pawns and game cards.

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Medium 9781523094851

4 Working as a Team with the State

Khanna, Tarun Berrett-Koehler Publishers ePub

The developing world is characterized by widespread mistrust of the state, with government seen as incompetent at best and corrupt at worst. Yet pillorying the state is pointless. In Brazil, the state made a successful push with conditional cash transfers to move people from poverty to subsistence. But would-be entrepreneurs there have stagnated, lacking a bridge to society’s mainstream. If one thinks of the different parts of society as members of a team, the situation is much like the selecão—Brazil’s fabled football team—which has fallen apart lately. In India, by contrast, an unlikely entrepreneurial partnership between technologists and the state has leapfrogged the world’s tech leaders to provide a billion-plus residents a unique biometric identity where none existed earlier. Both Brazil and India spotlight the need to understand entrepreneurship as a team sport for it to have impact at scale.

It was the championship match of the 2014 FIFA World Cup, and the Maracanã Stadium was charged with a muffled enthusiasm.1

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Medium 9781628871142


Tristan Rutherford FrommerMedia ePub



The ancient Greeks left their vines, the Romans their monuments, but it was the 19th-century Impressionists who most shaped the romance of Provence today. Cézanne, Gauguin, Chagall, and countless others were drawn to the unique light and vibrant spectrum brought forth by what van Gogh called “the transparency of the air.” Modern-day visitors will delight in the region’s culture, colors, and world-class museums. And they will certainly dine well, too.

Provence, perhaps more than any other part of France, blends past and present with an impassioned pride. It has its own language and customs, and some of its festivals go back to medieval times. The region is bounded on the north by the Dauphine River, on the west by the Rhône, on the east by the Alps, and on the south by the Mediterranean. Provence’s topography varies starkly, from the Camargue’s salt marshes to the Lubéron’s lavender fields, and on to the vertiginous Alpine cliffs of Haute Provence.

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Medium 9781782204428

Chapter 3: Humiliation and Dignity: Reflections on Ego Integrity

Karnac Books ePub


In Bernardo Bertolucci's film The Last Emperor (1987), the eunuchs, who formed the servant body of the imperial court of China, were expelled from the Forbidden City because of their deceit. In leaving the city, they walked in single file, each of them carrying an urn that contained his own sexual organs. When the wives of the Emperor wondered about the slowly moving procession, an adviser told them the hidden meaning of the ceremony: “Whatever their crimes, they cannot be deprived of their right to be buried as a whole man.” This extremely condensed scene illuminates my topic in a flash; the problem of human dignity is deeply rooted in the unconscious conflicts and instinctual dangers. Also Bertolucci's idea of becoming integrated in facing one's death deserves to be studied more closely.

In my previous studies on psychic trauma I came to the idea that the experience of one's dignity and the capacity for psychic representation belong together (Salonen, 1989, 1992). Now, I will develop this idea further. In carrying their genitals with them during the ceremony, Bertolucci's eunuchs were able to find a symbolic representation for their tragic loss: castration. Being deprived of this opportunity would have meant an irreparable loss of their dignity.

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Medium 9781855757349

CHAPTER NINE: The role of the therapist's affect in the detection of empathic failures, misunderstandings and injury

Stone, Walter N. Karnac Books ePub

Walter N. Stone

Abstract: Therapists cannot be expected to always understand their patients or the process of their group. Using evolving self psychology and theories of Intersubjectivity, this manuscript explores the affective responses of therapists as a valuable indication that such misunderstanding is occurring. Clinical vignettes will illustrate three specific reasons for therapist misunderstanding: over-adherence to theory, boundary crossing, and inexperience. Additional examples will illustrate how countertransference can disrupt treatment when the group therapist conveys material or affects outside his or her awareness.

Key words: Group psychotherapy, countertransference, therapist's affect; errors; misunderstanding; empathic failures.

Therapists often do not appreciate the potential for their interventions to adversely affect the therapeutic process. They fail to recognize that a well-meaning interpretation, observation, or question may be experienced by the patient as unempathic and hurtful. If a patient rejects an intervention, is it because the comment was experienced as ill timed, or touched an area of vulnerability requiring protection, or was it simply inaccurate? These certainly are knotty problems.

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Medium 9781574415049

Mortician’s Ball

Matt Miller University of North Texas Press PDF

Mortician’s Ball

Your ice wagon diesels through fusillade racing rigor mortis, racing the Persian sun as you enter an orchestra of flak and thunder, of bones bowing string and fiber, of a chorus caught in chemical sear, of hymns hacked and gasped, of drums split open like bellies of oil burning day into night, of the lightning trumpets of 155s, of milky eyes tinkling the shrapnel, of the ball, the battle and you spill out into the fire with a bag and trowel to tango your angels, these dead marines, from the rip of metal. Uranium rounds sing into cells as you crawl under a Hummer blown and burning. Already the cheese, the crust of lips, the black pools growing as you pick a partner out of the dirt, hold together what’s left. Drag him, drag her, back to the truck, back to the hangar of slabs, to knit and stitch some soul back onto this crush of flesh. Some are friends, all are brothers, all have mothers who don’t want to cry over closed caskets. Look, your kid didn’t suffer for a second. Sew up those last seconds. And anyway, marines don’t die, regroup in hell. Taking care of my brothers you tell your family back home in Lawrence where maybe your wife teaches ballroom in the same hall you host wakes for the family funeral parlor. Nothing new about death but No one dies peacefully in their sleep over here. Over here, send the Yanks, send the sagging pouches of flesh and effects puzzled out in the streets. A sonogram slips

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Medium 9781782200338

Chapter Fifteen

Espy, John C. Karnac Books ePub

The Lord is my shepherd

In July 1997, Bar Jonah moved out of 1216 1st Avenue S to a small, seedy two-bedroom basement apartment at 26th Street and 11th Avenue. He told Tyra he needed his own space and wanted to live on his own. Tyra said she felt apprehensive but thought he was ready. He had never lived by himself for more than a short while, and somehow he always managed to get into some kind of trouble. Tyra believed that the author of all sin worked awfully hard putting up roadblocks in Bar Jonah's life. Bar Jonah must be awfully special to the Deliverer for the Dark Angel to be so dedicated to continually be taunting him with sin. But Tyra had an unwavering faith that Bar Jonah would thumb his nose at the ways of the Devil. She knew that loving Jesus so much had given Bar Jonah the nerves of a steeplejack when he encountered the Son of Perdition. Bar Jonah trusted the Lord like a lamb in the meadow trusted the wise old shepherd to ward off the hungry wolves. Tyra thought he had been put through so much.

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Medium 9781935249788

1 Understanding Motivation

Carolyn Chapman Solution Tree Press ePub

Motivation is an internal state or feeling that makes us want to act. Motivation is intrinsic when a person does something to gain a feeling of satisfaction, a sense of accomplishment, or deeper understanding. Motivation is extrinsic when a person does something to receive a specific reward such as money, a prize, food, a grade, or personal time.

Extrinsic motivation is often effective in the short term and can prompt students to comply or attend to a teacher’s requests. A good grade, extra credit points, a favorite food, or an amusing toy creates positive feelings. Incentives like these propel students to acquiesce in the moment. In contrast, intrinsic motivation builds confidence and success that last beyond the moment. This intrinsic desire cultivates, ignites, and sustains lifelong learning. Daniel Pink (2009), in his book Drive: The Surprising Truth About What Motivates Us, describes studies across decades and disciplines that confirm the power of intrinsic motivation:

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